Information architecture shows how all the individual pages of a website are linked to each other. This is generally shown through the use of a sitemap.

WordPress is currently used to power over 25% of the websites currently on the Internet. It is an open-source content management software that is constantly being contributed to by developers from around the globe, aiding in WordPress’ consistent growth. The websites we develop through WordPress boast flexibility and combustibility whilst following the best practices for web design. Being part of the community of developers using WordPress allows us to utilise the large database of knowledge available to improve your project.

We are partnered with the world’s leading WordPress hosting provider WP Engine and Rackspace, a Sydney Cloud Based data centre. Through this partnership we can consistently provide high quality hosting which ensures 99.999% uptime with fast load speeds and security.

When you work with us and subscribe to one of our care plans, we will be able to assist you with any issue that may arise. We will determine if the issue is something falls under the cover of the website care plan or if it is an external issue that must be escalated to the hosting company. We also provide a training session when your site goes live to ensure that you understand everything you need to know.

Our complete care plan provides:
  • Proactive WordPress updates of core file, plugins and themes
  • 2 Year Bug Free Guarantee
  • 24/7 Support
  • Ongoing license renewal for premium plugins
  • Phone Support
  • 1 Support Ticket per month for minor content changes  (<10 minutes) – generally used for changing information on your website or posting articles etc.
  • Unlimited Warranty (we will replace or fix any parts of code or plugins that don’t function properly or become obsolete)

NB: Any additional work that is require that doesn’t fit within the scope of a simple support ticket or maintenance will be charged at $100+gst/hour with a minimum of 30 minutes, at 15 minute intervals. Jobs out of scope include advanced graphic design, advanced programming etc.

*Subject to fair use policy

Once your website is completed and live, we provide a 30-day support period where we will fix any bugs and ensure that you are confident using your website. After this 30-day period, you will be required to subscribe to one of our care plans to continue to access this support.

Our plans include:
• Regular software updates
• Regular backups
• Security checks
• 99.999% uptime

More information is available from our staff at your request.

No one can truly say how long it takes for your website to appear on page 1 of Google because it is handled by a complex search engine algorithm. Generally it takes around 2-4 weeks to see results as more and more people search for specific phrases or services that you offer. There are a number of steps you can take to improve your websites rating and get it to page 1 faster. By using WordPress, we can see how effectively optimised your website is to suit the Google algorithm which is a big step in getting to page 1. The other big step is for you to add unique and engaging content on a regular basis.

One of our services we offer is Search Engine Optimisation(SEO), you can get in contact with us to talk more about your SEO strategy.

All our website have Google Analytics installed and during our training session, we will show you how to log in to your Google Analytics account and see the range of statistics shown.

Our website care plans also offer a more detailed and in-depth analysis about your website’s performance and strategies on how to improve its performance.

We like to be flexible and cater to your website’s needs, but we do not want to go over budget or timeframe. Any features you would like to change on your website during development, we will need to understand why. If the feature will be beneficial to the objectives of your website, we will be happy to add it. If it does not directly benefit the objectives of your site, we can still add it in but it will need to be added in a secondary iteration of the website design, requiring a new proposal.